IRS Imposters Top BBB’s 10 Scams of 2014

IRS imposter scams top the list of scams encountered in 2014 by consumers, according to Better Business Bureau Serving Northern Colorado and Wyoming. And, according to Shelley Polansky, vice president of communications, these scams are showing no signs of losing steam in 2015.

Top Scams in 2014 were:

No. 1. – IRS Imposter Scams: You receive a threatening phone call supposedly from the IRS claiming you have overdue taxes. Out of fear, many people pay without first checking with the IRS as to the validity of the call. What to do? Hang up and report the call to your local police department and BBB.

No. 2 – Tech Support: Callers, who claim to be from Microsoft, Norton or even Apple, claim they’ve noted a problem on your computer and can fix it for you. Once they’re given access, malware is downloaded to steal personal information.

No. 3. – “Are You Calling Yourself”: Scammers make a call look like it’s coming from anywhere, even from you.

No. 4 – Copycat Websites: Emails, texts or social media posts direct you to what looks like familiar retailer websites but are instead phony websites designed to steal your credit card info.

No. 5 – Medical Alert: A company calls claiming a concerned family member has ordered a medical alert device for you and now they need your credit card or banking information before sending the device – which never arrives.

No. 6 – Grandparent Scam: Also known as the emergency scam, this scam preys on seniors who get a call or email supposedly from their grandchild or other relative who was injured, arrested or robbed while traveling overseas and is in need of money.

No. 7 – Government Grants: You get a call saying you’ve been awarded a government grant worth thousands of dollars. All you have to do to collect is pay a fee via wire transfer or prepaid debit card.

No. 8 – Robocalls: “Rachel from Cardholder Services” made a resurgence in 2014. This scam claims to lower your credit card interest rates, takes personal information and then charges fees to your card.

No. 9 – Click Bait: Click bait schemes use celebrity images, fake news and enticing stories to trick you into unintentionally downloading malware onto your computer.

No. 10 – Sweepstakes: You’ve won a contest! The lottery! The Publishers Clearinghouse Sweepstakes! To claim your prize you’re instructed to pay fees and/or taxes so your prize can be released.

What You Can Do:

  • Don’t be pressured into making fast decisions.

  • Research the organization at bbb.org.

  • Never provide personal information (address, birth date, banking information, ID numbers) to people you do not know or trust.

  • Don’t click on links from unsolicited email or text messages.

  • If you are unsure about a call or email that claims to be from your bank, utility company, etc., call the business from the number on your bill or the back of your credit card.

  • Never send money by wire transfer or prepaid debit card to someone you don’t know or haven’t met in person.

  • Never send money for an emergency situation unless you’ve been able to verify the emergency (i.e. call another family member).

Start With Trust. For more consumer tips and information, go to bbb.org.

ABOUT BBB: For more than 100 years, Better Business Bureau has been helping people find businesses, brands and charities they can trust. In 2014, people turned to BBB more than 165 million times for BBB Business Reviews on more than 4.7 million businesses and Charity Reports on 11,000 charities, all available for free at bbb.org. BBB Serving Northern Colorado and Wyoming founded in 1983 and serving 38 counties is one of 112 local, independent BBBs across North America.

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