Tag: Miami

How It Feels to Be Hooked

Steve Goodier writes Your Life Support column in 50 Plus Marketplace News for northern Colorado seniors

It was the late 1940s. Eastern Airline’s chair, Captain Eddie Rickenbacker, had a problem. Customers were complaining because the airline was mishandling luggage far too often. When nothing else seemed to work, he decided to take drastic action. Rickenbacker called a special meeting of the management personnel in Miami. Eastern’s management flew to Miami and …

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